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Reg Charity 1143560

Frequently Asked Questions (FAQs)

Below you will find answers to some of the questions we get asked most often. If you have any questions that don't appear here, please don't hesitate to get in touch and we will provide you with our full information booklet. Use the links at the top of the page if you're ready to be put in touch with one of our specialist trip advisers.

Why volunteer with Agape?
We are one of the leading volunteer organisations in the world, with a long track record of providing excellent volunteer programmes and overseas aid. Agape is a charitable organization with the primary aim of helping people, not a business designed to make a profit. We were set up and are run by ex-volunteers - this experience fuels our aim to provide a quality volunteer experience.



How do I know you are legitimate?
We are very open with our testimonials and volunteers can contact each other through our Facebook page. We are registered as UK Charities Commission (1143560) who hold all of our records, and our annual accounts and reports are viewable through the link at the bottom of the page. You will also find links to independent review sites on every page of our site.


Why pay to volunteer?
Your volunteer fees are required to make your stay possible, and to ensure that you are kept safe for the duration of your programme. We have to pay your host family for your board and meals, and organise reliable transport. We also use some volunteer fees to support the program you are working on. You can see a full breakdown of your programme fee on our website.


Why are your fees so affordable?
We make no profit and many of our admin staff volunteer hours of their own time so we can keep our costs low, passing this saving on to you.


How can I volunteer?
It's a very straightforward process to become an Agape Volunteer, so if you're interested in taking part then your best bet is to get in touch with one of our trip advisers via the Apply Now button above.


Who can I ask for help?
We have a dedicated team of trip advisers who help all potential volunteers with any questions they may have. When you apply, you will be assigned a personal trip adviser to help plan your trip. If you just have a question click the General Enquiry button above.


Can I volunteer with a friend or partner?
Your trip advisor will be glad to help you arrange this, simply inform them of the person you wish to volunteer with and your applications will be linked. You can choose to both be in the same placement, or volunteer house, or both. We even have private rooms available for couple in most locations.


Can we volunteer as a group?
Absolutely! Please just get in touch and let us know that you'd like to volunteer as a group. We operate a variety of group trips, from universities to sports groups and beyond.

Can I volunteer if I am under 18?
Generally we do not allow people under 18 to volunteer with us. However, if you have a responsible adult with you or are part of a school group we can make exceptions. Please just get in touch to discuss the details.


Do I need specific skills?
It depends on what program you are applying for. Volunteers in medical placements must be enrolled in medical school or be a qualified nurse. However, the only real requirement which applies to all programmes is your willingness to get involved!


Can I volunteer from outside the UK?
Yes, Agape was born in England but we have volunteers from all over the world.


Will I be working with other volunteers?
We always try to make sure that volunteers are living and working with others and this is very much the norm. Some times of the year may be less popular than others, so please do check with your trip adviser if you're concerned about being alone.


What support is there from Agape when I’m in the country doing my placement?
In each country there are numerous members of Agape staff who are there to help you throughout your stay. The country coordinator will be your first port of call but you will be introduced to many friendly faces who are always there to help. See our Meet the Team section to have a look at just some of our staff all over the world.


Is travel insurance included?
All our volunteers are covered by the Agape Travel Policy. This is a tailor-made package designed especially for our volunteers and provided at no extra cost. Check out our travel insurance page for more information.


How far in advance should I book?
Some of our programs fill up quickly, especially in busy months. The earlier you book the better, and it makes your flights a lot cheaper. Remember any cancellations made 30 days before your start date are refundable - please check our terms and conditions for full details.


Do I need a visa?
In general yes, but they are generally fairly easy to obtain. Your trip adviser will guide you through the process so you have nothing to worry about.


How long can I go for?
Our programmes are completely flexible so you can generally volunteer from any length of time between one week and one year. Although we offer programmes of just a week, for volunteers to get the most out of their time working on the projects we recommend going for two weeks or more.


Will you give me a reference?
Yes, once you return home there will be a small pack from Agape waiting for you. Use this to contact us for a reference on request. If you require anything else just email us: we love to help ex-volunteers.


Where will I be staying?
Our accommodation varies from country to country, from custom-built volunteer houses to rooms right on the beach. Most creature comforts are provided, including showers, toilets, and electricity, as well as a variety of fun communal areas including roof terraces and beach bars.


What vaccinations do I need?
These are listed in your information pack. Please consult your GP before you leave, they will be able to give you fully detailed health advice.


Do I need to be able to speak the local language?
No, all of our programmes operate in countries where English is widely spoken. However, it is polite to make the effort to use a few phrases and words - which we encourage all of our volunteers to do so.


Can you help me fundraise?
Yes! Many of our volunteers choose to fundraise, and your trip adviser will be able to help you out with this.


Can I take time out to go sightseeing?
Yes. Volunteers often like to take advantage of the opportunities we offer with Agape Adventures. These usually take place over weekends, although some trips are slightly longer. The trips range from weekends at beach resorts, safaris and treks up Kilimanjaro! Your trip adviser will send you an Agape Adventures booklet when you apply.


Can I mix two or more programs?
We generally recommend that volunteers primarily concentrate on one programme. However, we always have loads going on, so you will have plenty of opportunity to get involved with a range of projects and activities.

Got a Few Questions?

If you have any questions that haven't been answered here, please don't hesitate to get in touch with one of our dedicated trip advisers using the button below.

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